[labnetwork] Zeiss help

[Shawn L Wagoner]

Thanks to all of you that contacted me and made efforts on my behalf.  It
seems that contacting the community did the trick.  I now have a quote for
a service call and repair.  Again, I am grateful and hope I can return the
favor some day.

Shawn

On Mon, Jan 8, 2018 at 2:43 PM, Shawn L Wagoner <swagoner at binghamton.edu>
wrote:

> Hello,  I have a Mim microscope that needs service.  I have been trying to
> get Zeiss to come service the instrument since October.  They responded to
> emails and phone calls up until the end of November.  I have been sending
> emails every 10 days or so and it has been over a month since I got a reply
> to any of my messages.  I am happy to pay for the service but can't seem to
> get anywhere with these folks.
>
> I have never had this much trouble getting service before.  I need some
> help shaking the tree.  Do any members of the Labnetwork community have
> contact information for anybody in Zeiss that could help me.  The folks on
> the east coast of the US have not been responsive.  I really just want my
> scope fixed.
>
> Thanks
> Shawn
> --
> Shawn Wagoner
> Director, Nanofabrication Laboratory at Binghamton University
> 607-777-6131 <(607)%20777-6131>
>



-- 
Shawn Wagoner
Director, Nanofabrication Laboratory at Binghamton University
607-777-6131
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