[labnetwork] Staff time tracking methods used

[Luciani, Vincent]

We have embraced Stanford's CORAL software<http://opencoral.org/> to manage our tool usage time as well as staff time charges.  In addition to tracking usage charges for users, we created projects for Staff training, service, process development etc. so that we can easily track and analyze tool cost recovery efficiency and usage trends.

Good Luck,
Vince Luciani

Vincent K. Luciani
NanoFab Manager
Center for Nanoscale Science and Technology<http://www.cnst.nist.gov/>
National Institute of Standards and Technology
100 Bureau Drive, MS 6201
Gaithersburg, MD 20899-6200 USA
+1-301-975-2886
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From: labnetwork-bounces at mtl.mit.edu [mailto:labnetwork-bounces at mtl.mit.edu] On Behalf Of Vito Logiudice
Sent: Friday, October 28, 2011 9:18 AM
To: labnetwork at mtl.mit.edu
Subject: [labnetwork] Staff time tracking methods used

Hello all,

At this time, time spent (training, process) by our staff in supporting our fab user base here at uWaterloo is tracked via pen and paper. I would appreciate it if the community would kindly provide insight as to the methods used at their respective facilities. For example, we'd like the ability to make it very simple for staff to immediately enter time spent on user support into some sort of computerized, central database which is designed with a very "friendly" and easy to use human interface. I'm curious if the community uses home-grown solutions towards this aim or whether robust  commercial solutions are being used which might serve our needs well.

Thanks in advance for your insights and recommendations.

Regards,
Vito Logiudice
--
Vito Logiudice  P.Eng.
Director of Operations, Quantum NanoFab
University of Waterloo
200 University Avenue West
Waterloo, ON      Canada   N2L 3G1
Tel:  1-519-888-4567  ext. 38703
Email: vlogiudi at uwaterloo.ca<mailto:vlogiudi at uwaterloo.ca>
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