[labnetwork] support of High End SEM and FIB tools

[Morrison, Richard H., Jr.]

HI,

At Draper we have 2 equipment technicians that can fix the tools. We have service contracts for annual PM on the most complicated tools like SEM, Sputter, DRIE ect. Repairs and simple PM  we do with the in house team.

Rick


From: labnetwork-bounces at mtl.mit.edu [mailto:labnetwork-bounces at mtl.mit.edu] On Behalf Of Ferraguto, Thomas
Sent: Monday, April 14, 2014 1:27 PM
To: labnetwork at mtl.mit.edu
Subject: [labnetwork] support of High End SEM and FIB tools

Colleagues,

With the high cost of service contracts for all of the high-end metrology equipment, has anyone sought out hiring an internal tech that could handle most of the repairs?

There has been a lot of debate on , service contracts vs. time and materials  vs. insurance companies,(we're trying time and materials now) but has anyone looked into hiring internal support (or do the manufactures hold too much IP and leverage).

I'd appreciate your thoughts.


Best,

Thomas S. Ferraguto
ETIC Nanofabrication Laboratory Director
University of Massachusetts Lowell
1 University Avenue
Lowell MA 01854-5120
978-934-1809 land
617-755-0910 mobile
978-934-1014 fax
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