[labnetwork] FW: Habitual late payments from external clients

[McCleery, Mary]

Julia,

We’ve definitely had clients that pay late habitually.  In the past I’ve had to pester them and, unfortunately, we’ve never charged a late fee.  However, OSU has switched to a centralized invoicing system so all invoices are sent from the same address and payment is made centrally.  It’s good in that they do the follow-up on late bills by sending dunning letters and sending them to university collections, which usually gets people to act.  The problem is that if it goes to collections and gets collected, we get charged a collection fee and they still don’t charge the client a fee, so we eat it.  I try to keep an eye on things and notify late payers before it goes to internal collections at 90 days just to avoid that charge that they don’t pass on to the client.  The funny thing is that the invoices state that they can charge late fees as did my invoices when I invoiced directly.

“Finance charges and/or late fees may apply after the due date listed above”

I’m still waiting for central AR to start that.

Not much of an answer but it’s where we’re at.

Mary McCleery
Nanotech West Lab
614-688-3119           mccleery.7 at osu.edu<mailto:mccleery.7 at osu.edu>

[CharleyHarperOhio]

From: Steffen, Paul <steffen.8 at osu.edu>
Sent: Tuesday, March 21, 2023 8:33 AM
To: McCleery, Mary <mccleery.7 at osu.edu>
Subject: FW: Habitual late payments from external clients



From: labnetwork <labnetwork-bounces at mtl.mit.edu<mailto:labnetwork-bounces at mtl.mit.edu>> On Behalf Of Aebersold, Julia
Sent: Monday, March 20, 2023 6:26 PM
To: 'labnetwork at mtl.mit.edu' <labnetwork at mtl.mit.edu<mailto:labnetwork at mtl.mit.edu>>
Subject: [labnetwork] Habitual late payments from external clients

Hello everyone. We have a few external clients that are habitual late payers for their invoices. How does your facility deal with these late payers? I’m thinking of applying an interest payment after a certain time period similar to credit

Hello everyone.  We have a few external clients that are habitual late payers for their invoices.

How does your facility deal with these late payers?  I’m thinking of applying an interest payment after a certain time period similar to credit card companies, but I want to hear what others do to encourage clients to pay on time.

Cheers!

Julia Aebersold, Ph.D.
Manager, Micro/Nano Technology Center
University of Louisville
Shumaker Research Building, Room 233
2210 South Brook Street
Louisville, KY  40292
(502) 852-1572

http://louisville.edu/micronano/<https://urldefense.com/v3/__http:/louisville.edu/micronano/__;!!KGKeukY!0Tn7ifTqR1vVPEeAcVHX3V187JcWhW-jGmRxB4ktSL2_bjC95bHd4l86QAfIq8clT_AscffxzJNJz8jaIGzAZpo4pMYy3fk1Ig$>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://mtl.mit.edu/pipermail/labnetwork/attachments/20230403/3f300675/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 3233 bytes
Desc: image001.jpg
URL: <https://mtl.mit.edu/pipermail/labnetwork/attachments/20230403/3f300675/attachment.jpg>
-------------- next part --------------
An embedded and charset-unspecified text was scrubbed...
Name: ATT00001.txt
URL: <https://mtl.mit.edu/pipermail/labnetwork/attachments/20230403/3f300675/attachment.txt>